Legal
Refund Policy
Last updated: October 2026
1. Before Work Starts
If you cancel before any work has begun on your project, you are eligible for a full refund of the amount paid.
2. After Work Starts
Once work has started, refunds are given only for the portion of the service not yet delivered. Completed work, purchased ad spend, and third-party costs are not refundable.
3. Non-Refundable Items
- Advertising budgets already spent on platforms.
- Domains, hosting, software licences, and other third-party purchases.
- Completed and approved deliverables.
4. How to Request a Refund
Email us with your name, project details, and reason for the request. We review every request and reply within 5 working days.
5. Processing
Approved refunds are sent back through the original payment method, usually within 7 to 14 working days.
Contact Us
Questions? Email Clientworksltd@gmail.com, call +2348105358057 or +2348162878653, or visit us at Beside Mr Nibbles Bakery, Under G, Ogbomoso, Oyo State.
